Get Effective, Sustainable Performance Improvement
How often do we embark on a performance improvement effort with great excitement? Yet, after several weeks or months nothing has changed – no improvement. What happened?
Attend this interactive session where you will learn how organizations are led down the road to ineffective improvement attempts and then discover six paths to real sustainable performance improvement that is aligned with organization goals. These paths include identifying performance gaps, determining what you must do to close these gaps, making certain your solution is justified, and then ensuring that associates impacted actually close the gap. Participants will receive access to an instrument to determine how effective their improvement efforts are and where in their processes there are problems. Through a short case study, participants will find out how to assess the impact on performance and will then learn how to apply and use the six paths to obtain real, sustainable aligned performance improvement.
Speaker: Chuck Udell, Essential Action Design Group Chuck is a senior partner with the Essential Action Design Group focusing on improving performance and profitability for our clients thru improved sales, marketing, & leadership development solutions. These solutions often include developing & implementing Kirkpatrick evaluation plans as well as upfront business analysis and diagnosis. Previously, Chuck was employed by the Automotive Warehouse Distributors Association, Marion Merrill Dow, Mobil Chemical Company and served as a U.S. Air Force officer in England and Thailand. He earned his MBA from the University of Rochester in finance & marketing and received his BS at the University of Virginia. He earned his Master Automotive Aftermarket Professional designation in 2004 from Northwood University. Chuck is a Kirkpatrick Certified Facilitator and is a Kirkpatrick Certified Professional - Gold Level. He is the 2010 recipient of the Auto Care Association Education Reward and has served on the Auto Care Education Committee. For several years Chuck has reviewed the Association Talent Development BEST and Excellence in Practice awards submissions. Besides spending time with his wife, sons, daughter-in-laws, grandsons, Chuck is very active in Rotary International. He is the immediate past president of the Leawood, Kansas Rotary Club. He has served as the Eastern Kansas Rotary District Trainer and has worked on missions in Panama helping to install water filters in homes.
Speaker: Chuck Udell, Essential Action Design Group
Chuck is a senior partner with the Essential Action Design Group focusing on improving performance and profitability for our clients thru improved sales, marketing, & leadership development solutions. These solutions often include developing & implementing Kirkpatrick evaluation plans as well as upfront business analysis and diagnosis. Previously, Chuck was employed by the Automotive Warehouse Distributors Association, Marion Merrill Dow, Mobil Chemical Company and served as a U.S. Air Force officer in England and Thailand. He earned his MBA from the University of Rochester in finance & marketing and received his BS at the University of Virginia. He earned his Master Automotive Aftermarket Professional designation in 2004 from Northwood University. Chuck is a Kirkpatrick Certified Facilitator and is a Kirkpatrick Certified Professional - Gold Level. He is the 2010 recipient of the Auto Care Association Education Reward and has served on the Auto Care Education Committee. For several years Chuck has reviewed the Association Talent Development BEST and Excellence in Practice awards submissions. Besides spending time with his wife, sons, daughter-in-laws, grandsons, Chuck is very active in Rotary International. He is the immediate past president of the Leawood, Kansas Rotary Club. He has served as the Eastern Kansas Rotary District Trainer and has worked on missions in Panama helping to install water filters in homes.
Location:
Terracon National Headquarters10841 S Ridgeview Rd, Olathe, KS 66061
