July Chapter Meeting
How to Improve your Employee Experience through Employee Journey Mapping
PROGRAM DESCRIPTION
Employee Journey Mapping is a powerful tool to help organizations understand and improve the stages of an employee’s journey. It can help organizations understand the “moments that matter” for employees and improve the employee experience. They can help you gain a better understanding of employee’s needs.
In this talk, you will learn about the fundamentals of employee journey mapping. By understanding the learnings an employee journey map can offer, you can find those critical “moments that matter” for employees.
Paul Lopushinsky, founder of Playficient, will work through a practical example of building an employee journey map by navigating through the map that comes from a cumulation of past client work and best practices.
SPEAKER BIO
Paul Lopushinsky (Law-puh-shin-ski) is the founder of Playficient, a consultancy helping organizations create better employee experiences.
Areas of focus for Playficient include the following:
Paul has worked with organizations such as Ronald McDonald House, The British Columbia Lottery Corporation, UXPressia, and Culture Amp.
Paul’s work has been featured in the BBC, Harvard Business Review, Association for Talent Development, and People Managing People.
Links:
LEARNING OBJECTIVES
ATD CAPABILITIES
Impacting Organizational Capability
This session has been approved for recertification credits by the Association for Talent Development.
Mailing Address:
